Privacy Policy

Last updated: June 2026

INTERIM — PENDING LEGAL REVIEW. This is a plain-language interim policy describing how the JAWN application handles your data during the beta. A full, lawyer-reviewed Privacy Policy will replace it. It is provided in good faith and is not legal advice.

Overview

JAWN is a performance-analysis application from Chalked Performance Intelligence LLC. You record yourself practicing a high-stakes communication moment, and JAWN analyzes the recording and gives you feedback. This policy explains what we collect, how we use it, who helps us process it, and the choices you have. It covers the JAWN application at jawn.chalkedai.com. The Chalked marketing site (chalkedai.com) is covered by its own policy.

Information we collect

• Account information. When you create an account, we collect your email address, a username, and a password (which we store only as a secured hash, never in plain text). You may optionally add profile details such as a display name, a short bio, a location, a role or title, an avatar, and your practice preferences.
• Your recordings. When you record a practice session, we collect the audio of your voice, and, if you choose to record video, the video of you. This is the core of the service: you are knowingly creating a recording for analysis.
• Analysis results. From your recording we generate results: a transcript of what you said, a set of performance metrics and scores, coaching feedback, and a suggested rewrite. These results are stored with your account so you can revisit them.
• Beta and usage data. We store beta access information (such as a redeemed code) and basic product state tied to your account, including progress and standing within the app.

We do not use third-party advertising, marketing pixels, behavioral-tracking cookies, or analytics that profile you. See the Cookies section below.

Surveys and Feedback

From time to time we may show you a short optional survey inside the app to learn about your experience and how we can improve JAWN. If you choose to respond, we collect the answers you provide. Depending on the survey, this may include your rating of your experience, whether you encountered problems, what features you would find useful, how likely you are to recommend JAWN, how you use the product, and your preferences and expectations around pricing. Some questions include an optional free-text box, and we collect whatever you choose to write there.

Survey responses are linked to your account so we can understand feedback in context and avoid showing you the same survey twice. All survey questions are optional, and you can dismiss any survey without answering. We use survey responses to improve the product, guide what we build, and inform decisions about features and pricing. We do not sell your survey responses. You can request deletion of your survey responses by contacting us.

How your recording is analyzed (and who processes it)

To turn your recording into feedback, your data passes through a small number of trusted service providers. We want you to know exactly where it goes:

• Audio transcription. Your session audio is sent to Deepgram, a transcription provider, which converts your speech to text.
• AI analysis. The resulting transcript and the data we derive from it are sent to Anthropic (the provider of the Claude AI models), which assists in generating your analysis and feedback. We send text and derived data for this step, not your raw recording.
• Video is processed on our own systems. If you record video, the visual analysis (such as facial-expression and body-posture signals used for coaching feedback) is performed on Chalked's own servers. Your video frames are not sent to Deepgram, Anthropic, or any other third party. This processing is used solely to generate your coaching feedback and is not used to identify you.

We also rely on these providers to operate the service:

• Neon: our database provider, which stores your account, sessions, and results.
• Resend: our email provider, which delivers account emails (such as verification and password reset). It receives your email address for this purpose.
• Vercel: our hosting provider, which serves the application.

These providers process your data on our behalf to provide the service. They are not permitted to use it for their own purposes. (Note for the beta: we are finalizing formal data-processing terms with each provider as part of bringing the full service to launch.)

How we use your information

We use your information to: create and secure your account; analyze your recordings and return your results; store your sessions so you can review them; send you necessary account emails; operate, maintain, and improve the service; and protect against abuse and keep the service secure. We do not sell your personal information.

A note on the analysis

JAWN's feedback is generated by automated and AI systems and is intended as practice and coaching guidance. It is an estimate of how a communication moment may come across, not professional, legal, medical, or clinical advice, and it may not always be accurate. Use it as one input, not a verdict.

How long we keep your data, and how to delete it

We keep your account information, recordings, transcripts, and results until you ask us to delete them or until we wind down the beta.

During the beta, deletion is handled by request. To delete a recording, your results, or your entire account, email support@chalkedai.com and we will process your request, including removing the underlying recording. We are building self-service deletion controls into the app; until those ship, the email route is how you exercise this.

Your choices

You can request access to, correction of, or deletion of your personal information by emailing support@chalkedai.com. Depending on where you live, you may have additional rights over your data; we will honor applicable rights and a full policy with the formal process will follow.

Children and age

JAWN is intended for people 13 and older. When you create an account you confirm you are at least 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, contact support@chalkedai.com and we will remove it.

Security

We protect your account with secured (hashed) passwords and email verification, and we host with established providers. No system is perfectly secure, but we take reasonable measures to protect your information and are continuing to strengthen them as we move toward full launch.

Cookies

JAWN uses a small number of strictly necessary cookies and stores some non-identifying state in your browser to keep you signed in and to run the app. We do not use advertising, marketing, or third-party tracking cookies. See our Cookie Notice for the full list.

Changes to this policy

This is an interim policy and will be replaced by a complete, reviewed Privacy Policy. When we make material changes, we will update the date above and, where appropriate, notify you.

Contact

Questions about this policy, or requests about your data, can be sent to support@chalkedai.com.